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Assessment Programme Administrator – Hybrid
Location: Hybrid / Birmingham – 1 day per week in Birmingham office, Fort Dunlop, B24 9FD
Salary: ÂŁ26,500 per annum
Contract Type: 12-Month Fixed-Term Contract, Full Time
What We Can Offer You: Hybrid Working, Performance-Related Bonus, Life Assurance, Additional Holiday Purchase, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers, and Access to Wellbeing Resources!
Why Do We Want You?
ICA, part of Wilmington plc, are seeking a detail oriented Assessment Programme Administrator to support our Assessment Team during a transitional period.
You will be integral to ensuring the accuracy and quality of our assessment processes as we refine our operations to deliver outstanding support.
In this role, you will provide essential administrative support to the assessment team, ensuring the accuracy of multiple-choice question (MCQ) banks, assessment board tables, and other assessment-related data.
Your strong organisational skills and attention to detail will ensure that assessment data is consistently accurate and that any customer queries are handled professionally.
Please note: To complete your application, you will be redirected to Wilmington plc’s career site. We shortlist all applicants who meet the essential criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please contact our Talent Acquisition team via the contact details provided on our website!
Job Purpose, Tasks, and Responsibilities
You will be responsible for:
- Conducting quality checks on assessment details, including board tables, MCQ banks, and system updates.
- Identifying and resolving discrepancies in assessment data and liaising with team members as required.
- Ensuring accurate data entry into assessment portals and maintaining up-to-date records.
- Cross-referencing content to ensure assessment details are correct, while managing a repetitive workload effectively.
- Collaborating with internal and external stakeholders to address system alignment and data accuracy issues.
- Responding to customer cases and queries related to assessments and system updates.
- Supporting additional tasks or in-depth projects if workload permits.
What’s the Best Thing About This Role?
This role offers a unique opportunity to work closely with the assessment team during a period of system transition.
You’ll have the chance to refine your quality-checking skills while contributing to the success of our new digital assessment system.
What’s the Most Challenging Thing About This Role?
The role requires a strong focus on repetitive yet critical tasks. Successful candidates must have the ability to maintain concentration and ensure high levels of accuracy across varied content while managing time effectively.
What We’re Looking For
To be successful in this role, you must have the ability to:
- Demonstrate meticulous attention to detail and organisational skills.
- Conduct accurate data entry and quality checking.
- Handle repetitive tasks with focus and consistency.
- Respond to customer queries professionally and efficiently.
- Work both collaboratively within a team and independently manage priorities.
- Maintain excellence in accuracy and customer service.
To be successful in this role, it would be great if you have:
- Experience in data entry and quality checking, ideally within an educational or assessment environment.
- Familiarity with digital assessment platforms or similar systems.
- Excellent communication skills, both written and verbal.
We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.
About Us
ICA is the leading professional body for the global compliance community.
Since 2001, we’ve helped over 150,000 professionals across 152 countries enhance their knowledge and skills. We inspire and enable our members to conduct the right business in the right way.
Find What You’re Looking For
At ICA, you’ll be part of a passionate, professional team dedicated to empowering compliance professionals through education and community.
Click on “APPLY” today!
