- Lead and manage the IT Infrastructure team, providing guidance, support, and mentorship to ensure high performance and goal achievement.
- Administer and manage Microsoft Azure cloud services, including provisioning, configuration, monitoring, and securing resources such as compute, storage, and networks.
- Optimise Azure costs by monitoring usage, generating forecasts, and implementing cost-saving measures.
- Automate cloud operations using Azure-native and non-native tools, ensuring consistent and efficient platform management.
- Provide administrative support and troubleshooting for Microsoft cloud services such as Office 365, SharePoint, Teams, and Dynamics 365 Finance & Operations.
- Ensure timely updates to incident tracking systems with status and progress reports.
- Execute disaster recovery procedures during severe incidents and lead regular rehearsals to ensure readiness.
- Proven experience in managing Microsoft Azure environments and related cloud technologies.
- Strong leadership and team management skills with the ability to mentor and motivate.
- In-depth knowledge of cloud automation tools, security best practices, and governance.
- Experience with Microsoft cloud services such as Office 365, SharePoint, Teams, and Dynamics 365.
- Strong problem-solving skills with the ability to manage and triage incidents effectively.
- Experience in disaster recovery planning and implementation for cloud services.