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ICT Service Delivery Manager

Hays Specialist Recruitment Limited
Posted 12 hours ago, valid for 19 hours
Location

Birmingham, West Midlands B27 6QS, England

Salary

£60,000 - £72,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The ICT Delivery Manager will oversee existing workstreams and manage the delivery of various projects, including infrastructure and network connectivity.
  • Candidates should have experience working with ICT suppliers in an outsourced environment and be familiar with project management methodologies.
  • The role requires a working knowledge of ICT Service Desk ticketing software and the ability to prioritize and meet deadlines.
  • A successful candidate will have a proven track record of implementing complex ICT projects and must be able to pass a DBS check.
  • The position offers flexible working options and a competitive salary, with a requirement of several years of relevant experience.

As the ICT Delivery Manager, you will be responsible for taking ownership of existing workstreams and managing and guiding the delivery. The projects vary from infrastructure, network connectivity and Windows rollout. You will lead project meetings, monitor and report on progress, working closely and collaboratively with internal stakeholders.You will also contribute to the development of Scope of Works and Statement of Works as well as developing and agreeing key metrics for upcoming projects.What you'll need to succeed

  • Experience working with ICT suppliers in an outsourced environment.
  • Ability to prioritise, deliver to agreed deadlines and manage expectations.
  • Conversant with ICT Service Desk ticketing software.
  • Appreciation of project management methodologies.
  • Working knowledge of project and service delivery management frameworks, with reference to project management and change control.
  • Understanding of ICT related data legislation.
  • Knowledge of quality management and improvement approaches.
  • Evidence of successfully implementing complex ICT projects.
  • Able to undertake a DBS check

What you'll get in returnFlexible working options are available along with flexible start and end times.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.