Receptionist

Job Title: Receptionist

Duration: 6 months, extensions likely

Location: Birmingham (onsite)

Salary: circa 27000 per annum

Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

We are currently seeking an enthusiastic and friendly Receptionist to join our client's team in the rail industry. As the face of our client, you will be the first point of contact for both internal and external customers and stakeholders, representing the company and providing a delightful welcome.

Key Responsibilities:

• Be responsible for managing office meeting rooms, including booking and day-to-day usage and equipment.
• Monitor and manage the VSH email, telephone, and post to ensure the smooth running of the office.
• Collaborate with office partners and suppliers to enhance relationships.
• Process purchase orders and invoices using our accounting tool.
• Provide a reception and mail service within the building.
• Actively coordinate and improve office systems.
• Maintain a clutter-free office environment.
• Monitor and order stationary and supplies for a productive working environment.
• Ensure compliance with internal control regulations and enforce security access and safety measures.
• Manage office access passes to maintain strict security measures.
• Fulfil the role of Fire Precaution Manager to ensure office safety and minimise fire risk.
• Assist with booking travel, hotel rooms, and meeting rooms for the employee experience team.
• Provide friendly, helpful, and efficient phone support on behalf of the organisation.
• Occasional reception duties cover at 338 Euston Road when needed.

Requirements:

• Previous reception or customer service experience is beneficial.
• Good computer skills and ability to work independently.
• Strong communication skills with both internal and external customers.
• Excellent organisational and prioritisation skills in a fast-paced environment.
• Proactive attitude to continuously improve practises and processes.
• Willingness to challenge requests that do not align with established processes.
• Knowledge of the railway industry is a plus but can be acquired in the role.
• No specific qualifications required.

If you are looking for an opportunity to join a dynamic team in the rail industry and be the friendly face of our client's organisation, then we would love to hear from you. Apply today and become a part of our client's mission to transform train travel on the West Coast Main Line.

How to Apply:

To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered.

Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.

Pontoon is an equal opportunities employer and an employment consultancy.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)