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Establish Tour Operator Group with different specialist brands is now seeking a very motivated and sales driven Assistant Sales Manager to join their team working partly in their Birmingham city centre office and partly from home. You will play a key role in contributing to the smooth-running of the sales department by assisting the Sales Manager in leading the sales team, developing strategies to increase sales, and ensuring exceptional customer service. This role involves supporting daily sales operations, training sales staff, and contributing to the overall success of the sales department. Salary is circa 28,500k pa dependent on experience.
JOB SUMMARY:
As an Assistant Sales Manager, your key responsibilities would include:
- Assist the Sales Manager in managing the sales team, including setting sales targets and monitoring performance.
- Participate in the development and implementation of sales strategies and plans.
- Support sales representatives in achieving their sales goals through guidance and coaching.
- Build and maintain strong relationships with key customers and clients.
- Handle escalated customer inquiries and complaints to ensure high levels of customer satisfaction.
- Conduct regular client visits and follow-ups to foster long-term partnerships.
- Assist in the recruitment, training, and onboarding of new sales staff.
- Provide ongoing training and development opportunities for the sales team to enhance their skills and knowledge.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Monitor sales metrics and analyse sales performance data to identify trends and opportunities.
- Prepare and present regular sales reports to the Sales Manager and senior management.
- Collaborate with the Sales Manager to develop action plans based on sales data and market insights.
- Assist in the coordination of sales activities and promotional campaigns.
- Ensure the sales team has the necessary resources and tools to perform their duties effectively.
- Maintain accurate records of sales activities, customer interactions, and transactions.
- Contribute to the development of competitive strategies and positioning.
EXPERIENCE REQUIRED:
If you have previous experience working for a Travel Company as a senior travel consultant or manager role we would love to hear from you!
You must be available to travel as needed to support sales operations and meet with clients.
THE PACKAGE:
Salary is dependent on experience but in the region of 28,500 pa starting salary dependent on experience.
This role offers a mix of office and home-working and the offices are based in Birmingham city centre.
If you have recently left the Travel Industry, this is the time to return!
INTERESTED?
Please follow the instructions to apply attaching your CV. This vacancy is being managed by Katy Gaskell. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
