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Product Support Analyst

Robert Half
Posted 2 days ago, valid for 15 days
Location

Birmingham, West Midlands B27 6QS, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Robert Half is seeking a Product Support Analyst for a global market leader's Centre of Excellence for Data and Analytics.
  • The role involves supporting the setup and daily operations of the Data and Analytics function.
  • The position offers a salary of up to £32,000 and is based on a hybrid working model in Birmingham, typically requiring 1-2 days in the office.
  • Candidates should have proven experience in project coordination or an administrative role, ideally within data or IT, and possess excellent communication skills.
  • This is a permanent role that emphasizes organization and attention to detail, with exposure to data governance or compliance frameworks being beneficial.

Robert Half has partnered with a global market leader who is building a Centre of Excellence for Data and Analytics and looking for a Product Support Analyst to join their growing team! The successful candidate will be responsible for supporting the setup and day-to-day operations of the Data and Analytics function. This is a permanent role paying up to £32,000 on a hybrid basis in Birmingham, likely to be 1-2 days a week in the office.

The Role

As the Product Support Analyst you will provide essential coordination, documentation, and administrative support across data governance, compliance, and budgeting. You will work closely with Data Leaders across business sectors and support the team in driving effective collaboration and process adherence. Key responsibilities include:

  • Support the documentation of data governance frameworks, processes and policies
  • Coordinate with data owners and stewards to ensure consistent documentation
  • Manage and track project time-lines according to data initiatives
  • Provide administrative support including diary management for Data Leaders

Skills & Experience

  • Highly organised and detail orientated
  • Proven experience in project coordination or administrative role ideally within data or IT
  • Confident diary manager across multiple senior stakeholders
  • Excellent written and verbal communication skills
  • Exposure to data governance or compliance frameworks

Salary & Benefits

  • Salary up to £32,000
  • Hybrid working (1-2 days a week in Birmingham)
  • Competitive pension contribution

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.