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My Birmingham based client is looking for a Scheduling/ Operations Coordinator to join their team. If successful you will be ensuring jobs are scheduled, attended, and completed to customer standard whilst providing a high-quality level of Customer Service.
Benefits:
- Salary up to £25,500
- Company pension
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- On-site parking
Duties and Responsibilities:
- Delivering Service to a high-quality standard.
- Answering phone and dealing with Customer Enquires.
- Scheduling and programming of works with Customers and Engineers/Sub-Contractors
- Sending and processing engineering paperwork to customers
- Supporting Engineer efficiency throughout the department
- Raising subcontractor and supplier orders
- Ensuring customer purchase orders are in line with sales cost sheets
- Following through equipment queries and chasing deliveries
- Maintain logging of engineer appointments
- Responsible for external customer portals.
- Arranging permits for visits.
- Ensuring internal processes are kept up to a high standard.
- Support the wider team as and when required.
Skills and Experience:
- Previous operational experience working with FM Companies and/or trade businesses.
- Strong customer facing skills.
- Strong written and verbal communication.
- Self-Motivated.
- Creative problem solving.
Apply Now!
