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Location : Birmingham. Hybrid. 3 Days in the office
Type : Permanent
Technical Writer (Birmingham UK)
Key Tasks / Responsibilities:
- Working in close collaboration with SMEs to create robust documentation to support the closure of internal and external audit findings.
- Determining the full list of artifacts required evidence the remediation of audit findings and then creating and owning the plan to support their timely production.
- Tracking the production of the supporting artifacts and driving others to meet the planned deadlines, thereby ensuring they are created on-time for the closure documentation.
- Own the production of the documentation throughout its lifecycle, including being the primary author, eliciting information from SMEs (facilitating workshops when required), iterating and tracking document versions, securing evidence and gaining the various approvals required.
Requirements:
Prior experience of writing formal IT documentation which has been subject to successful audit.
- Candidate must have experience in ITIL, ITSM, Quality Management/Documentation
- Must be a concise communicator, must have a steep learning curve, focused on providing
- Must have interacted with external audit stakeholders and regulators.
- Must have excellent working knowledge of Microsoft Office (especially Word).
- Having experience of interacting with Banking Regulators, directly or indirectly, would be beneficial.
- Worked on Audit documentation, batch management.
- Strong written and spoken English communication skills.
- important information and quickly filter out the superfluous.
- Proven experience of writing formal process documentation for IT functions that stand up to audit scrutiny e.g. policies, procedures, term of reference, senior management briefings.
- Ability to scrutinize documentation in an objective, unbiased way, as though through the eyes of an auditor to identify shortcomings, gaps and potential risk exposure.
- Ability to quickly understand new technical information and concepts.
- Ability to produce documents to effectively and efficiently communicate with audiences who are unfamiliar with the subject matter.
- Ability to quickly build relationships, collaborate and influence to achieve results in a fast-moving, diverse, global environment.
- Be able to work to pressing deadlines, including being flexible and accommodating changes to plans and demand.
- Be able to understand the relationship between processes and their underlying controls and risks.
