Hybrid working on a 3/2 basis
9-5 with one hour for lunch
Lovely modern offices

Sales AdministratorDepartment: CommercialReports to: Sales ManagerJob status: 6 month contract - full timeLocation: Bishops Stortford, Hertfordshire, CM23 - Hybrid work pattern3 days in the office to include Tuesday and Wednesday ( 2 at home) Hours: 9-5pm with one hour for lunch The Sales Administrator plays a vital role in supporting the sales team's efficiency and effectiveness by providing key administrative and operational support to Territory Managers. This role is crucial for streamlining sales processes, ensuring timely follow-up on customer interactions, and maintaining accurate sales data. The Sales Administrator facilitates quotations, manages CRM data, updates pricing, coordinates product samples, and provides customers with promotional materials. Additionally, they act as the first point of contact for customer inquiries when Territory Managers are unavailable and collaborate with Customer Care to resolve order-related issues. This position also supports monthly reporting efforts through accurate data collection and assists with product costings to enable competitive pricing. Main Responsibilities

Support Territory Managers with day to day tasks, including but not limited to;
Quotations
Updating of customer price lists
Maintenance of CRM contacts and details
Sample requests
Documentation and promotional material provision to customers
Opportunity pipeline updates
Run product costings when required to enable generation of prices for quotations
Be a first port of call for customer enquiries if the Territory Manager is travelling or in customer meetings
Liaise with Customer Care on customer order issues
Assistance with data collection for monthly reporting
Undertake any additional duties or responsibilities as required to support the sales team and business objectives.

Essential Desirable Knowledge Good administrative skills – numerate, literateWorked in a commercial organisation so reasonable understanding of a sales processWorking knowledge of excel and PowerPointUnderstanding of importance of gathering customer insights to anticipate their needs and pick up on leads. Skills Effective Communication Skills (written and oral) Proactive and able to work off own initiative - self motivated Proficient IT skills, particularly PowerPoint and Excel Effective telephone skills Organisational and planning skills Interpersonal skills with relationship building abilitySelf-motivation Ability to anticipate customer need Qualifications Educated to good secondary education level at leastDegree not essential but would be useful Please apply for more information

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