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Automotive Service Advisor

Just Recruitment Solutions Limited
Posted 16 days ago, valid for 7 days
Location

Bishop's Stortford, Essex CM22 7DG, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A Service Advisor position is available in Bishop Stortford, requiring a friendly and professional individual as the first point of contact for customers.
  • Key responsibilities include managing customer service inquiries, overseeing courtesy car allocation, and coordinating with workshop teams for timely vehicle completion.
  • The role also involves upselling additional services, plans, and warranties to enhance customer satisfaction.
  • Candidates must have previous dealership customer service experience and a full UK driving license.
  • Salary details are not specified, but opportunities for internal promotions exist for the right applicants.

Service Advisor Vacancy - BISHOP STORTFORD

Mon - Fri and Saturdays on a rota

As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.

Your duties will include:

dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.

Upselling of additional works, service plans and warranties.

Opportunities for internal promotions are available within this company for the right applicants.

Previous dealership customer service experience is essential, and you must hold a full UK driving license.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.