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Are you an experienced Customer Services Administrator/Payout Assistant who would like to take up a new challenge in an exciting industry?
Due to continued growth, Transparent is proud to support this longstanding client in the recruitment of a Payout Assistant.
This will be working within a fast-paced team and will require adaptability and flexibility. Working closely with the Finance Team, your responsibilities will include:
- Preparation and upload of daily manual payouts
- Answering payout queries from members and customers on their bespoke customer service portal
- All queries are dealt with on email, rather than over the phone
- Responding to compliance and ID requests from Banking partners
- General admin tasks on an ad-hoc basis
The Person:
- Good use of Excel
- Excellent analytical skills and experience
- Comfortable using multiple systems
- Able to work in a fast-paced environment
- Ability to handle complex data
- High level of customer service
- 2-3 years’ experience in a similar capacity
In return, our clients is offering a competitive base salary, regular pay reviews, discretionary bonus scheme, company pension, social events calendar, free parking on site, remote working and the opportunity to work for a well-recognised and highly successful brand.
Based near Takeley with 80% hybrid working.
If this sounds like an interesting opportunity to you and you would like to progress things further, please contact Samantha Harris for further information.
