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Warranty Coordinator

HR GO Recruitment
Posted 13 hours ago, valid for a month
Location

Bishop's Stortford, Hertfordshire CM23, England

Salary

£12.5 per hour

Contract type

Full Time

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Sonic Summary

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  • HRGO is seeking an enthusiastic and hardworking individual for the position of Warranty Coordinator at a manufacturing company.
  • This is a temporary to permanent role that involves managing warranty claims and assessing product quality.
  • The Warranty Coordinator will be responsible for investigating issues, implementing corrective actions, and maintaining communication with customers and suppliers.
  • Candidates should have previous experience in a similar role, along with strong administrative and customer service skills.
  • The salary for this position is competitive, and candidates are expected to have prior experience in warranty or administrative roles.

HRGO are looking for a enthusiastic, eager to learn, hard working person to join a manufacturing company as their Warranty Coordinator. This is a temp to perm position.

The Warranty Coordinator will manage warranty claims, assess product quality and work with cross-functional teams to improve product reliability. This role is responsible for investigating issues, implementing corrective actions, and maintaining strong communication with customers and suppliers.

Duties

  • Managing & supporting warranty claims from start to finish
  • Daily customer service needs:- Claims and maintaining records through GRN/spreadsheet and return notes
  • Checking GRN to assess warranty eligibility
  • Schedule of warranty repair jobs and repair agents
  • Collating weekly data for monthly overviews
  • Report to the Assistant Production Manager

Requirements:

  • Previous or similar experience
  • Administrative experience
  • Customer service experience
  • Strong organisational skills
  • Good communication skills
  • Good time keeping
  • IT literate

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