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We are looking for a Junior IT Engineer to join an excellent client of ours based just outside of Bishop’s Stortford.
This role would suit somebody with a keen interest in IT & technology who is looking to develop their skills in a great company.
The Job:
Working as part of a busy technical support team, completing customer repairs and support queries will be the main part of your role on a day to day basis, with customer service always being your first priority, with the help and support of a friendly and experienced team.
- Preparing new devices for shipment to customers, possibly adding specialist hardware, software or firmware.
- Troubleshooting, problem resolution and component repair/replacement for hardware and software issues.
- Telephone and email support for customers and the sales team.
- Inventory control - Controlling stock levels of spare parts to complete repairs & maintain spares availability.
The Candidate:
- Practical knowledge of PC, smartphone and laptop hardware.
- Knowledge of Windows (desktop OS), experience with OS and driver installation across versions from Windows 7 to Windows 10.
- Good knowledge of Android operating systems.
- Troubleshooting and support experience- hardware & software.
- Experience with tablet technology, both hardware & software (desirable).
- Experience with Intel/Windows and ARM/Android architecture (desirable).
- Experience in soldering and sub-component repair (desirable).
- Motivated, methodical, and customer focused.
In return, my client will be offering a salary of £19,000 - £23,000 (depending on experience), with great opportunities to learn and develop.
Working Hours: 8:30am - 5pm (with early finishes on Fridays!)
Apply today for more info!
*Please note due to location of the business, candidates based outside of Bishop's Stortford will need to have a driving licence*
