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Resident Liaison officer - Part Time

Building Careers UK
Posted 14 days ago, valid for 24 days
Location

Bishop's Stortford, Hertfordshire CM23, England

Salary

£20,000 per annum

Contract type

Part Time

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Sonic Summary

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  • The Residential Liaison Officer position in Bishops Stortford is a part-time role offering a salary of £20,000.
  • Candidates should have proven experience in a similar customer-facing role, ideally within the construction or housing sector.
  • Key responsibilities include acting as the primary contact for residents, providing updates, resolving concerns, and facilitating communication.
  • The role requires excellent communication skills, organizational abilities, and a professional approach to sensitive situations.
  • This temporary position offers the chance to contribute to a vital cladding remediation project, enhancing resident satisfaction and safety.

Job Title: Residential Liaison Officer

Location: Bishops Stortford

Part Time Position - 20,000

Job Overview:

We are seeking an experienced and personable Residential Liaison Officer to join our team on a cladding remediation project in Bishops Stortford. This is a key role that focuses on effective communication and building strong relationships with residents, ensuring that their needs and concerns are addressed throughout the project lifecycle.

This is a temporary position and also part time.

Key Responsibilities:

  • Act as the primary point of contact for residents throughout the duration of the cladding remediation project.
  • Provide timely updates to residents regarding project timelines, progress, and any potential disruptions.
  • Address and resolve any concerns or complaints from residents in a professional and efficient manner.
  • Liaise with the project team to ensure minimal disruption to residents while work is being carried out.
  • Organize and facilitate meetings or events to keep residents informed and involved in the project.
  • Maintain accurate records of interactions with residents, including concerns raised and actions taken.
  • Support the project team in ensuring that all work is carried out in line with safety regulations and resident well-being.

Key Requirements:

  • Proven experience as a Residential Liaison Officer or in a similar customer-facing role, preferably in the construction or housing sector.
  • Excellent communication and interpersonal skills, with the ability to manage relationships with a wide range of stakeholders.
  • Ability to handle sensitive situations with tact and professionalism.
  • Strong organizational skills and attention to detail.
  • Understanding of health and safety regulations, particularly in relation to construction or housing projects, is an advantage.

Why Join Us?

  • Be part of a dynamic team working on a vital cladding remediation project aimed at improving safety for residents.
  • Opportunity to make a real difference in enhancing resident satisfaction and project success.

How to Apply:

To apply for this position, please submit your CV and a cover letter highlighting your relevant experience and why you are interested in.

If you have any further questions, please contact Danielle at Building Careers
(phone number removed) // (phone number removed) // (url removed)

INDC

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