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Clarity Pharma Ltd, was founded in 1999 and are one of the leading Pharmaceutical & Health Distribution services. Providing bespoke end-to-end distribution services combined with the latest market insights and strategies. We work with a number of manufacturers providing storage and distribution, supplying to full & short line wholesalers, pharmacies, GP surgeries and hospitals.
We are expanding our Commercial Sales team and have the opportunity for a experienced Business Development Manager to join us.
Role and Responsibilities:
- To gain and develop new business (selling directly over the phone).
- To have responsibility for a database of existing and target customers.
- To pro-actively contact existing customers to maintain and grow the business with their accounts.
- To assist in resolve all customer queries, including complaints when required.
- To ensure all customer enquiries are managed in a professional and timely manner.
- To collaborate with various departments to seek further product information to resolve queries.
- To develop a good working knowledge of the product range and industry to engage with the customer and provide an efficient front-line service.
- To complete order processing.
- To generate and calculate tenders for accounts.
- To generate and communicate daily offers to our target customers.
- To work to Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction and performance.
- To complete the daily and monthly targets set.
- To follow procedures for each task and process/request including logging, processing and progress chasing enquiries
- To work with the Area Sales Manager on the on-boarding of new pharmacy accounts and track account spend
- To complete various department administration as required by the business.
Person Specification:
- Previous Telesales experience (E)
- A strong knowledge of the pharmaceutical industry & supply chain (D)
- Experience working with Orderwise (D)
- A proven sales record, with commitment to reach targets and deadlines (E)
- Strong commercial awareness, sound judgement and competent in making business decisions (E)
- Strong computer skills with excellent verbal & written communication skills (E)
- Good administrative and organisational skills (E)
- Pro-active, hard working with a positive can-do attitude (E)
- Can work on your own initiative as well as in team (E)
- Confident and innovative approach to work (E)
- Attention to detail and high levels of accuracy in your work (E)
Benefits:
- Opportunities for career progression with a clear commission structure
- Company socials
- Birthday club
- To be part of an exciting & growing company with a great team
If you are an experienced Telesales/Business Development Executive and believe this role to be a good match, please apply now!
