Sales Administrator

Sales Administrator

Location: Bishops Stortford

Salary: up to 26k

10% bonus paid annually, pension

An exciting opportunity has become available for a suitable candidate to join an exciting and exceptionally successful company based in Bishops Stortford.

As a Sales Administrator you will be supporting members of the Sales Team, in all areas of their administration and commercial activities with any tasks related to the business development and the sales growth of the division.

Role includes:

Communication

• Display excellent communication skills, both orally and in written format in emails
• Handle internal enquiries via telephone & email
• Be thorough and clear in all communication
• Pay great attention to detail

General Duties

• Support the Sales Account Manager in all areas of their administration
• Handle with customer enquiries and requests via telephone/email
• Raise sample requests and send samples to the customers
• Work closely with internal departments across different functions
• Work closely with the Customer Service Department during order processing
• Prepare presentations and quote letters
• Keep customer records, pricing and requirements up to date
• Support the Account Manager with customer complaints – internally & externally
• Work with Microsoft Office and Product Vision to manage projects and administrative tasks
• Support the Account Manager organising and co-ordinating customer meetings.
• Support the Account Manager in managing Regulatory enquiries (documents, specific enquiries)

Experience Required

At least 2-3 years’ experience in a sales support role

Skills and Knowledge

• Proven work experience as an Sales administrator or Sales support agent
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Excellent organisational and multitasking skills
• A team player with high level of dedication    
• Ability to work under strict deadlines
• Self-motivated with ability to show initiative
• Customer focused, commercial mindset