Maitre D'

Rayment Recruitment

Posted 4 days ago, valid for 20 days

Bishop's Stortford, Essex CM22 7DG, England

Full Time

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Sonic Summary

The position of Maître d’ is available at a 2AA Restaurant in Bishops Stortford, offering a salary of up to £35,000.
Candidates must have at least 3 years of experience in a high-end, fast-paced restaurant environment.
The role involves greeting customers, managing reservations, and overseeing waitstaff to ensure exceptional service standards.
Ideal candidates should possess excellent communication skills and the ability to handle customer inquiries and complaints effectively.
A car driver is essential for this role, as it may require travel to the restaurant.

Maitre D’

Bishops Stortford

Up to £35,000

Car driver essential

We are looking for Maître d’ to join our client's 2AA Restaurant team. As a pivotal member of our front-of-house service team, you will greet customers, make and confirm reservations, and manage waitstaff to deliver the highest possible service standards. You are responsible for the logistic details, including reservations, as well as setting the ambience and atmosphere of the restaurant. The ideal candidate has extensive experience in high-end food service environments, an impeccable demeanour, excellent customer service skills, and logistical and organisational acumen.

Duties

Make, adjust, and cancel customer reservations
Manage staff to ensure efficient and excellent service throughout a given seating
Greet customers and guide them to their tables
Answer customer questions regarding food, drinks, and specials
Resolve customer complaints or disputes

Requirements

At least 3 years in a high-end, fast-paced restaurant environment
Adaptive organisational skills and the ability to change plans to meet new circumstances
Excellent communication and customer service skills, including the ability to tactfully deliver unwelcome news to customers

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Maitre D'

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