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Sales Administrator

Hays Specialist Recruitment Limited
Posted a day ago, valid for 23 days
Location

Bishop Auckland, Durham DL14 9FA, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • My client is seeking a dedicated and detail-oriented Sales Administrator to join their West Auckland based team.
  • The role involves managing the order-to-cash process, handling customer inquiries, and ensuring high levels of satisfaction.
  • Candidates should have experience in a customer service role or as an Inside Sales representative, with logistics experience considered an asset.
  • The position offers a competitive salary along with benefits such as 25 days of holiday, a bonus scheme, healthcare, and parking.
  • Applicants are expected to have prior experience in the field, ideally with a background in import/export activities.

Role:

My client is seeking a dedicated and detail-oriented Sales Administrator to join their West Auckland based team. Reporting to the Plant Manager and working closely with both the Sales and Operations teams, you will be responsible for providing an excellent standard of service to their customers, ensuring their enquiries are handled efficiently, and maintaining a high level of satisfaction.

Responsibilities:

  • Handle emails and incoming phone calls from clients.
  • Manage the entire order-to-cash process, including:
  • Order processing
  • Follow-up on production schedules and managing possible delays
  • Organising transport (local, EU & exportation) and providing necessary shipping documentation (packing slip, CMR, bill of lading, customs declaration, etc.)
  • Act as the link between the Planning and Quality departments for information regarding delivery and return of goods, and handle customer complaints.
  • Manage samples.
  • Process invoices and follow up on outstanding balances.
  • Serve as the internal contact point for outside sales representatives, assisting with commercial offers, stock levels, order status, pricing, etc.

Skills/Experience:

  • Experience in a customer service role or as an Inside Sales representative; logistics experience is an asset.
  • Prior experience with import/export activities.
  • Familiarity with MS Office and SAP (or similar ERP).
  • Ability to work effectively in cross-functional teams.
  • Strong multitasking, prioritisation, and time management skills.
  • Team player; flexible and highly accurate.
  • Customer-oriented with excellent communication skills.

What you'll get in return

  • Competitive salary
  • 25-day holiday plus bank holidays
  • Bonus scheme
  • Healthcare
  • Parking

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.