Location: Durham (Office Based)
Salary: £24,000 per annum pro rata
Working Hours:
- Part-Time: 20 Hours per Week
- Monday and Tuesday: 9 AM – 5 PM
- Wednesday: 9 AM – 2 PM
Are you an outgoing and friendly individual with a knack for delivering excellent customer service? Our client in Durham is looking for a Sales Administrator just like you!
What Will You Be Doing?
- Customer Enquiries: Respond to inbound customer enquiries, providing information and advice about our full range of products and services.
- Order Processing: Process sales orders and produce invoices.
- Returns and Credits: Handle the processing and payment of returns and credit notes.
- Delivery Coordination: Arrange the delivery of customer products via our courier service.
- Software Installation: Configure and install our specialist software onto devices.
- Training Requests: Book in customer training requests.
Who Are You?
- Experienced: Previous experience in an administration role, ideally in sales administration.
- Customer-Focused: Able to deliver high levels of customer care and adapt to varying customer needs.
- Organised: Highly organised, able to manage workload effectively and meet deadlines.
- Communicative: Strong communication, interpersonal, and written skills.
- Independent: Able to work on your own initiative and deal with a diverse range of customers confidently and sensitively.
Why Work With Us?
- Annual Christmas Bonus: Celebrate the festive season with a bonus!
- Company Pension Scheme: Secure your future with our pension plan.
- Free Parking: Enjoy the convenience of free parking directly outside the office.
- Free Annual Eye Test: Keep your vision sharp with an annual eye test on us.
If you're ready to take on this exciting challenge, please submit your CV today!