- Managing the shop’s daily operations, ensuring excellent customer service.
- Leading and supporting a team of volunteers, fostering an inclusive and welcoming environment.
- Overseeing stock donations, pricing, and display to maximise sales.
- Handling financial processes, including daily cashing up and banking.
- Ensuring all health and safety policies are followed to maintain a safe and organised shop.
- Previous experience in retail management or a similar supervisory role.
- Strong leadership skills with the ability to motivate and support volunteers.
- Excellent organisational skills and attention to detail.
- A proactive, community-focused approach.
- Basic financial administration skills, including handling daily takings.