- Chasing overdue invoices and payments in a timely manner
- Raising sales invoices and sending to clients in the agreed format
- Provide excellent customer service both internally and with external stakeholders
- Provide aged debt reports and analysis for review
- Updating the credit tracker and notifying relevant people of change in customer credit ratings
- Ensure invoices and cash are allocated to the correct jobs and any discrepancies are managed and reconciled and in a timely manner
- Post invoices and cash in a timely manner so they are processed in time for month-end
- Daily bank reconciliations
- Previous experience of working as a Credit Controller / AR Clerk
- Excellent interpersonal and customer service skills
- Strong written and verbal communication skills
- Good organisational and time-keeping skills
- High attention to detail and able to take ownership of their role
- Good IT and MS Excel skills
- Able to remain calm and professional when dealing with difficult situations
- Hard-working with a can-do approach to work