Repairs and Maintenance Manager

Repairs and Maintenance Manager

Salary Starting salary £41,500 - £43,703, salary review after 6 months

Location Blackburn

Permanent, Full Time

An exciting opportunity awaits for a Repairs and Maintenance Manager to join our exceptional team in Blackburn/Blackpool at Great Places Housing Group. This pivotal role entails overseeing the repairs and maintenance service of a defined property portfolio, with a focus on delivering unparalleled customer satisfaction and exceptional value for every penny. We are looking for a motivational leader who is wanting to make a difference!

Interested in finding out more? Carry on reading to discover the finer details of your next role…

What you will be doing…

In your new role, you will be leading a team of directly employed experienced operatives and contractors ensuring we continue to deliver a high standard of repairs and void works in our customers’ homes.

You will be using data and insight to proactively analyse performance to understand repairs service, operational delivery and performance. Working with your team, you will planning and delivering continuous improvement in terms of customer satisfaction and value for money.

In addition you will also be managing be managing the refurbishment of empty properties to provide good quality homes for our future customers!

What will you need?

• A people person, passionate about building relationships and adopting a 'one team approach’, with a proven track record of successfully leading a team of technical operatives to deliver an excellent service within repairs & voids management.

• Customer focused, ensuring we deliver the very best for your customers in terms of service delivery and product quality.

• Proactivity and solution focused approach! The service is continuously evolving and you will be an important part of moving this forward.

• Excellent organisation and time management. You will be juggling competing priorities and so you must be comfortable delegating workloads and creating a defined direction for your team and getting the best out of them.

• Experience of inspecting and managing works, within restricted budgets, ensuring commercial viability, and high product quality.

This is just a taste of what you can expect for this role! Take a look at the role profile at the bottom of this page for further useful information.