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At Courmacs Legal Ltd, we pride ourselves on our commitment to excellence and our dedication to providing top-notch legal services to our clients. Located in Blackburn, our modern offices serve as the hub for our expanding legal practice, specialising in consumer claims. As we continue to grow, we're seeking talented individuals to join our team and contribute to our success.
Role Overview:
As a Legal Claim Executive at Courmacs Legal Ltd, you'll play a pivotal role in supporting our consumer claims teams. Your primary responsibilities will include providing exceptional service to our clients, maintaining accurate records using our integrated case management system, and fostering strong client relationships. We welcome applications from candidates with legal qualifications, as well as those with relevant experience or currently pursuing legal qualifications.
Key Responsibilities:
• Deliver outstanding service to clients in accordance with company standards.
• Efficiently manage client and case information using CRM software.
• Cultivate positive client relationships through effective communication.
• Liaise with third-party providers and clients to address inquiries and provide information.
• Support internal and external teams to ensure high service levels and productivity.
• Assist with post room activities and other administrative duties as needed.
• Adhere to company policies and procedures with diligence.
Skills and Qualifications:
• Previous office experience in a professional services environment.
• Strong attention to detail and accuracy in work.
• Willingness to learn and adapt to new tasks and technologies.
• Self-motivated and proactive with a positive team-oriented attitude.
• Excellent communication and organisational skills.
• Ability to remain calm and flexible in a fast-paced environment.
• Proficiency in MS Office (Word, Excel), Adobe Acrobat, plus a range of other software packages/email scheduling tools
• Creative problem-solving abilities with a focus on efficiency improvements.
Benefits:
• Company pension plan
• Flexible schedule
• On-site free parking
• Wellness programmes
• 23 days of annual leave plus bank holidays
Join Our Team:
At Courmacs Legal Ltd, we value mutual trust, understanding, and a commitment to excellence. If you're a self-starter who thrives in a collaborative environment and is eager to contribute to the success of our growing practice, we encourage you to apply. Take the opportunity to shape your career path with us and unlock exciting opportunities for advancement.
