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Our client who specialises in wholesale and distribution are seeking a Part Time Customer Service Co-ordinator to join their growing team based in Blackburn. Your primary focus will be to deliver professional customer support to all clients over the telephone and via email.
Salary of £22,000 - £24,000 per annum (pro rata)
Onsite parking
Modern, busy & motivated team
Part Time, fully office based role
Days / Times flexible
Key responsibilities will include:
- Providing excellent customer service to clients, buyers and third parties
- Responsible for handling front line telephone calls and email enquiries
- Be a dedicated contact and manage relationships with customers, both internal and external
- Process a new customer applications ensuring that all personal details are accurate
- Resolving any complaints or queries in a timely manner
What they are looking for:
- Proven experience in a customer support role is essential
- Strong numerary and literacy skills, proficient in Microsoft Word and Excel
- Excellent organisational skills, high attention to detail
- Ability to manage relationships with customers supporting with complaints or queries
- Professional and clear communicator, confident telephone manner
- Good data processing skills and able to work to tight deadlines.
Our client can offer a great place to work with a fun and friendly team.
Please click 'Apply Now’ for immediate consideration.
