Care Manager

Halcyon Care North West is Excited to Partner with a Local Domiciliary Care Company!

Shifts Available: Monday to Friday, 37.5 hours per week, with potential on-call and weekend work as needed

Salary: £30,000

About Halcyon Care North West:

Halcyon Care North West is more than just a care provider—we are a community-centric organization dedicated to enhancing the quality of life for those we serve. Our Home Care (Domiciliary Care) services provide essential support to individuals in the comfort of their own homes. As a Care Manager, you will play a vital role in ensuring our clients receive outstanding care while also supporting the operational efficiency and growth of our services. If you are passionate about making a positive impact and thrive in a dynamic environment, we want to hear from you!

Why Work with Halcyon Care North West?

• £125 Welcome Bonus: Enjoy a welcome bonus upon joining (terms and conditions apply).
• Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).
• Quarterly and Annual Carer Awards: Be recognized and rewarded for your commitment with our Carer Awards.
• Blue Light Card: Access discounts at hundreds of high street retailers and well-known brands, with reimbursement for the cost of your Blue Light Card.
• Employee Assistance Programme: Gain access to free, practical, and impartial support for you and your family.
• Mileage Allowance: We provide a mileage allowance to help cover travel costs during your visits.
• Uniform and Infection Control Equipment: Receive a full uniform, including free infection control equipment.
• Dedicated People and Wellbeing Team: Benefit from a supportive team focused on your wellbeing.
• Comprehensive Training: Enjoy fast-track training, paid induction, and three days of on-the-job shadowing, with ongoing development opportunities.
• Growth Opportunities: We are committed to helping you grow and develop your skills, providing pathways for career advancement.
• Supportive Environment: Be part of a team that values your contributions and nurtures your growth; Halcyon Care North West fosters a collaborative atmosphere where your skills and dedication are recognized and rewarded.
• Make a Real Difference: Your leadership will directly influence the quality of care provided, enhancing the lives of our clients.
• Weekly or Fortnightly Pay and Pension: Benefit from the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.
• Toll/Bridge/Tunnel Costs Covered: We cover costs incurred if you need to take a toll route to and from work (terms and conditions apply).

What You Will Do:

• Support Management: Assist the Registered Care Manager with the daily management and coordination of the branch to ensure efficient, profitable operations and the highest standard of domiciliary care.
• Record Keeping and Reporting: Maintain accurate records, generate reports, and investigate complaints from service users and employees.
• Recruitment and Staffing: Actively recruit and support new care staff, guiding them through the recruitment process and managing weekly staffing rotas.
• Business Development: Seek new business opportunities and contribute to the branch's commercial growth.
• Operational Compliance: Stay abreast of operational issues and methods, ensuring compliance with health and safety regulations and operational policies.
• Emergency Duties: Undertake out-of-office duties as needed, including providing hands-on care, on-call support, attending social events, and offering emergency assistance to care staff.
• Liaison and Coordination: Effectively communicate with other departments, employees, key stakeholders such as commissioners and customers, and the public.

What We Are Looking For:

• Experience in Care Management: Previous experience in a managerial or supervisory role within the domiciliary care sector is essential.
• Qualifications: NVQ/QCF Level 3 in Health and Social Care required; Level 5 in Health and Social Care is desirable or in progress.
• Leadership Skills: Proven ability to lead, delegate, and mentor staff effectively.
• Communication Skills: Excellent communication abilities and a compassionate, empathetic nature.
• Organisational Skills: Strong organizational skills with the capacity to manage staffing rotas and multiple responsibilities.
• Flexibility: Willingness to work flexibly, including extended hours when necessary, and provide hands-on care during staff shortages.
• Driving License: A valid driving license and access to a vehicle are required.
• Work-Related Car Insurance: Must hold or be willing to obtain work-related car insurance.

Ready to Make a Difference?

If you are passionate about leading a team and impacting the domiciliary care sector positively, Halcyon Care North West offers a supportive and rewarding environment to grow your career. Apply now by visiting our careers page. Join us at Halcyon Care North West and help us make a difference in the lives of our clients!