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Senior IT Helpdesk Engineer Location: Blackburn, LancashireSalary: £40,000 - £50,000 per annum
Are you a highly skilled 3rd Line IT Engineer looking for an exciting new challenge? Do you thrive in fast-paced environments and love solving complex technical issues? If so, we want you on our team!
Why Join Us?
?? Competitive Salary - Earn up to £50,000, reflecting your experience and expertise.?? Career Progression - Advance your career with professional development opportunities.?? Supportive Team - Work in a collaborative, inclusive, and innovative environment.?? Comprehensive Benefits - Including pension contributions, health perks, and more.
Your Role:
As a Senior IT Helpdesk Engineer, you'll be a key player in ensuring our IT operations run smoothly, supporting both internal teams and external clients. Your responsibilities will include:
? 3rd Line IT Support - Act as the escalation point for the 1st and 2nd Line teams.? Infrastructure Management - Design, implement, and maintain servers, storage, networking, and vitalisation technologies.? System Performance & Troubleshooting - Proactively monitor and resolve system issues to ensure optimal performance.? Security & Compliance - Implement security best practices and ensure industry compliance.? Technical Leadership - Provide guidance to teams and end-users while documenting configurations, processes, and solutions.? Innovation & Improvement - Assess and recommend new technologies to enhance efficiency and scalability.
What We're Looking For:
�? A problem-solving mindset with a passion for IT infrastructure and support.�? Strong experience with Windows Server, Active Directory, Networking, Vitalisation (VMware/Hyper-V), and Office 365.�? Ability to manage and resolve complex IT challenges in a fast-paced environment.�? Excellent communication and teamwork skills, with a proactive approach to problem-solving.
Ready to Elevate Your IT Career?
If you're looking for a role where your skills and expertise are valued, and you want to be part of a company that invests in your future-apply today! ??
