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Sales Coordinator
Permanent
Hybrid working - Woodland Grange, Leamington Spa
Full time
Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities
Make UK is the UK's leading trade body for the manufacturing and engineering sector. Collectively we represent 20,000 companies of all sizes, from start-ups to multinationals, across engineering, manufacturing, technology and the wider industrial sector. Everything we do - from providing essential business support and training to championing manufacturing industry in the UK is designed to help British manufacturers compete, innovate and grow.
This position will sit in the Health & Safety division of the business, where we provide both bespoke and accredited training (IOSH, Nebosh, IEMA) and consultancy to a range of businesses. You will follow up on inbound leads, provide proposals and information to queries, and coordinate training courses. You will sit in a collaborative and engaging team that put continual improvement and customer success as their priority.
Key Responsibilities:
- Lead Management: Manage and track leads from the internal EHS Operations Team, ensuring smooth communication and follow-up.
- Training Coordination: Organise and coordinate in-plant training courses for key accounts, ensuring effective delivery and client satisfaction.
- Client Liaison: Act as the point of contact for external clients, providing comprehensive information on all EHS services.
- Sales Proposals: Develop and present tailored sales proposals to clients based on their needs.
- Trainer & Consultant Liaison: Work closely with internal and external trainers and consultants to schedule and coordinate high-quality training sessions.
- Catalogue Development: Collaborate with the EHS New Products & Services Consultant to develop and maintain the EHS Services catalogue, ensuring it reflects current offerings.
- CRM Management: Maintain accurate records and regularly update the CRM system with relevant client and lead information.
- Team Support: Assist other EHS Coordinators and provide holiday cover when needed, ensuring seamless service delivery across the team.
About you
- Strong customer service and administration skills
- Positive attitude and ability to engage in a collaborative work environment
- Attention to detail
- Strong written communication skills and business acumen
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow.
Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.
We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.
