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Job Title: Service Coordinator
Location: Blackpool
Salary: £23,000 - £30,000 DOE
Benefits: 20 Days Holiday + Bank Holidays, Onsite Parking
Working Hours: 8:30am – 5:00pm
Want to make an impact in a growing, forward-thinking company?
We’re on the hunt for a Service Coordinator to join our fantastic team and support our mission in providing top-notch fire safety and emergency lighting solutions. Based in Poulton-Le-Fylde, Blackpool, we’re a passionate and independent company, and we need someone who is enthusiastic, organised, and ready to take on an exciting challenge!
What You'll Be Doing:
- Coordinating the smooth delivery of planned and reactive maintenance work, managing the schedules of our in-house engineers
- Keeping things running like clockwork – from filing documentation to distributing certification
- Tracking engineer progress, hitting targets, and ensuring everything stays on track
- Responding to customer queries and keeping them in the loop with appointments and updates
- Maintaining up-to-date customer records and building lasting relationships with our clients
- Supporting the administration of training, purchase orders, and procedures
What We’re Looking For:
- Someone with previous experience in a similar scheduling/admin role (bonus points for a background in service coordination!)
- A multitasker who thrives in a busy environment and loves staying organised
- Strong communication skills – both on the phone and via email
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Detail-oriented and able to juggle multiple priorities with ease
- A friendly, customer-focused attitude with a passion for getting things done!
Why You’ll Love Working With Us:
- Competitive salary and benefits package
- 20 days of holiday + bank holidays – because we believe in work-life balance
- Onsite parking – no need to worry about finding a space!
- One hour for dinner
- A supportive and forward-thinking team that values your contributions
- A role where you’ll be able to make a real difference and grow with the company
Ready to Join Us?
If you're someone who enjoys keeping things organised, helping people, and being part of a dynamic team, we’d love to hear from you! Please contact Courtney Gilgunn or apply with your CV today.
