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Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently
Required:
* Strong administration experience along with good customer skills.
* Continuous improvement in the workplace.
* Understanding and use of IT systems such as Microsoft Office 2016. Experience in other systems is desirable.
* Experience in working in a team is essential.
Key Responsibilities:
* Preparing papers and files, including documents for court, tribunals, hearings, and meetings.
* Creating and Updating records on the in-house system, including collecting information.
* Booking, preparing, and organising meeting rooms and court hearings.
* Processing casework such as court orders, claims, and fines.
* Clerking Civil and Family Courts.
* Handling counter (face to face) and answering telephone calls.
* Communicating with Judiciary, Magistracy and other court staff to provide excellent.
customer service.
* Working under pressure and delivering a 'right first time' service to all.
Other duties:
* Required to work flexible
* Assist with other duties
BPSS + DBS
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in ?We are committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
