Customer Service Advisor

Customer Service Advisor

Permanent (35 hours)

Perthshire

£25,000

Meraki Talent is partnered with a UK-wide, established business to support the recruitment of a Customer Service Advisor. This full-time, permanent role offers a salary of c.£25,000 and a hybrid working model. There are also some great additional perks including free parking, performance-related bonuses and excellent development and progression opportunities.

The purpose of the Collections Assistant is to:

• Provide support by identifying customer needs, resolving issues, and agreeing payment plans
• Analyse and report on customer data
• Deal with complex billing and service issues

You must be able to demonstrate:

• Excellent communication skills
• Ability to manage workload and take ownership of tasks
• Be ambitious with drive to develop professionally
• Expert problem-solving and investigation skills

To be considered for this role you must:

• Be educated to a degree level which will illustrate your analytical ability
• Have working knowledge from a financial service or banking background - particularly reconciliations/settlements experience
• Have experience in reporting and analysis
• Be highly organised with excellent interpersonal skills

Apply Now

Lauren wants: Administration, Collections, Reconciliations, Settlements, Financial Services, Banking, Reporting and Analysis

'By submitting your information, you confirm you have read and understood our Privacy Notice which outlines how we use information we collect about you."

Please see our website page headed 'Privacy Notice’ for an explanation about how we use the information we collect about you’