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Good Afternoon,
I am currently representing Sovereign Network Group, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate of 14.38 which is negotiable dependent upon experience.
We are looking for a Customer Support Officer this role will be: DT11 8SA
The right candidate will:
- Receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents.
- Liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works.
- Maintain all appropriate systems with accurate information.
- Provide a first point of contact within your area for business partners.
- Ensuring purchase orders and invoices are process correctly and costs recovered.
- Ensure the correct storage and reconciliation of data and certification.
We require the following:
- Experience of operating within a fast paced highly regulated environment.
- Ability to use multiple systems and understand how they communicate and interact.
- Evidence of excellent customer service achievements in a busy delivery environment.
- High level understanding of safety compliance processes and procedures, and ensuring these are followed at all times to manage risk to customers and Sovereign.
- Knowledge of methods to monitor the quality of data and identify issues e.g. reconciliations.
To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)
If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.
IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.
Look forward to speaking with you soon,
