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Travel Consultant
Full or Part Time
Blamford - Dorset
拢22k to 拢24 k pa
Invigorate Recruitment is working with its client an award-winning Independent Travel Agency Group, providing bespoke luxury tailor made holidays to recruit a Travel Consultant.
As a Travel Consultant you will be expected to provide first class customer service to manage all travel requirements and holidays for their clients, no matter how large or small a trip may be.
You will be expected to provide all tourism related services including but not limited to the following;
- 路Researching extensively, plan and book every aspect of our customers holiday experience.
- 路Provide all relevant information, brochures and internet links for customers
- 路Advise customers on all visa requirements and any country specific requirements
- 路Book flights and accommodation, package tours and travel arrangements and transfers
- 路Process all booking administration and documents accurately with high attention to detail
- 路Liaise with clients if any changes occur, finding solutions should any problem occur with a booking
- 路Attend promotional events on behalf of the Company and gain product knowledge
- 路Maintain and develop good working relationships with our Supplier partners, customers and colleagues
- 路Work collaboratively with colleagues to maximise sales opportunities and achieve branch targets
Essential Qualities required for the Travel Consultant:
Proven experience in a similar role.
- Excellent communication skills, the ability to persuade and influence, interact and negotiate effectively are essential qualities.
- In addition, you will be expected to demonstrate first class attention to detail, customer services experience, commercial awareness, up to date and in depth product knowledge.
- You must be comfortable promoting additional products, such as airport hotels, lounges, attraction tickets and be able to demonstrate strong sales skills. Ability to manage any complaints raised by customers in respect of products, services and experience.
Desirable
- 路A passion for travel, demonstrated through personal experience advantageous.
- 路Experience with Inspearational, or other widely used reservation systems is preferred.
- 路A degree or other relevant qualification in Hospitality, Travel and Tourism, or business is highly desirable.
Hours & Benefits:
路Monday - Saturday (no Sundays or Bank Holidays)
路Access to a Health & Well Being platform
路Incentive earning opportunities
路Fam Trip Opportunities
