Receptionist

Job Title: Receptionist

Location: Blaydon on Tyne

Salary: Competitive

Job type: Full Time – Permanent

About Us:

Impress Group established in 1997 is a renowned industry leader employing over 110 staff, with a strong reputation for delivering high-quality, custom-manufactured components across a diverse range of sectors, including Sub-sea, Oil Gas and Exploration, Rail, Marine, Fastenings, Furniture, Defence, and Aerospace. With a commitment to precision and excellence, we have established ourselves as a trusted partner to our growing client base.

Key Responsibilities:

• Greet visitors and direct them to the appropriate departments or individuals.
• Answer, screen, and forward incoming phone calls while providing basic information when needed, covering all group communications.
• Manage the reception area to ensure it is reflective of the company’s commitment to professionalism and quality standards.
• Handle daily administrative tasks including managing calendars, scheduling meetings, and distributing correspondence.
• Maintain security by following procedures, managing the business digital visitor system, and issuing visitor badges.
• Support various departments with clerical duties as needed, including preparing documents, document scanning, maintaining records.
• Coordinate mail flow in and out of the office and handle deliveries to the reception.

Requirements:

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Strong communication and interpersonal skills, with the ability to interact with staff and visitors professionally.
• Proficient in Microsoft Office Suite and experience with administrative and clerical procedures.
• Experience with an ERP / MRP or CRM would be advantageous.
• Ability to multitask and prioritise daily workload.
• Excellent organisational skills with keen attention to detail.

Benefits:

• Competitive salary package based on experience.
• Opportunities for growth and development.
• The chance to work with a diverse range of clients and industries.
• The opportunity to make a significant impact within a reputable company.

How to Apply:

Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and qualifications.

Candidates with the relevant experience or job titles of; Administrator, Admin, Administrative Assistant, Secretary, Support Administrator, Company Receptionist, Customer Support, Client Service, PA, Customer Service Administrator may also be considered for this role.