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Business Development Manager
50k-60k based on 4 days a week
Purpose
- The Business Development Manager is responsible for managing a portfolio of educational activity, in line with relevant standards and regulations.
- The Business Development Manager will create, monitor and mentor a high-quality project manager and tutor roster, and pursue excellence and innovation in teaching and learning.
- The Business Development Manager will initiate, monitor and close high-quality projects, with oversight of the activities of study directors and related staff to meet the needs of contract research clients.
- The Business Development Manager must be learner focussed whilst meeting and exceeding the demands from accrediting bodies and key stakeholders. They will ensure that they represent the best interests of learners on all programmes, and keep clinical excellence, safety and effectiveness at the heart of the operation at all times.
- The Business Development Manager will contribute to the creation and operation of a detailed training and research calendar and chair key groups as well as liaise with academic partners and commercial clients.
Main Duties and Key Responsibilities
Work with the management team and subject experts to design and develop novel educational events and programmes. This includes:
- Initial liaison with subject experts and healthcare companies to understand a project
- Creation of a budget to support the training project
- Clarifying steps for development and delivery of a project
- Creating a marketing plan and setting up online booking (where necessary)
- Identifying barriers and formulating a plan to resolve any issues
- Handover of project co-ordination to appropriate team member
- Monitoring progress and helping to resolve problems
- Oversight of project delivery
- Ensuring feedback is collated and reviewed, with resulting actions agreed
Liaise with commercial and academic clients to initiate new projects, handover to the assigned co-ordinator and monitor the overall progress. This includes:
- Initial liaison with subject experts and healthcare companies to understand a project
- Creation of a budget to support a project
- Clarifying steps for development and delivery of a project
- Creating a marketing plan and setting up online booking (where necessary)
- Identifying barriers and formulating a plan to resolve any issues
- Handover of project co-ordination to appropriate team member
- Monitoring progress and helping to resolve problems
- Oversight of project delivery
- Ensuring feedback is collated and reviewed, with resulting actions agreed
Develop budgets for each activity, working closely with financial team, handing over to assigned co-ordinators to monitor relevant budgets. This includes:
- Liaison with relevant stakeholders to understand the requirements
- Exploring costs/ offering from competitors
- Creation of an initial budget for discussion
- Amendment of a budget after feedback from clients
- Handing on budget management once agreed
- Monitoring adherence to budget and advising on any issues
- Updating monthly/ annual reports
Work closely with operational management team to ensure all educational and research activity is scheduled effectively. This includes:
- Liaison with stakeholders to understand requirements (rooms, people, equipment)
- Checking calendars to gauge availability
- Booking request to operational team
- Amending booking if necessary
- Confirmation of booking with all stakeholders
- Setting up new event in Arlo (if required)
- Triggering any licence amendments/ updates if required
- Monitoring issues via regular team meetings
Develop and implement innovative teaching practices in consultation with the Director of Training. This includes:
- Review of new practices at other centres
- Review of feedback from recent events
- Discussion of potential updates in practice with Director of Training
- Cascade of practice update to whole team
- Monitoring effectiveness of update
- Work closely with the Director of Training to prepare reports on training.
Responsible for oversight of appropriate data management for all training and contract research activities. This includes:
- Oversight of course set up and monitoring in Arlo
- Oversight of course data management for specific clients (Medtronic, Olympus, Ethicon etc)
- Oversight of data management methods for contract research
Monitor the continuing professional development allocation and/ or accreditation across all disciplines. This includes:
- Facilitating reviews by accrediting bodies (Royal Colleges, National Associations etc)
- Ensuring practice is updated where requested
- Reporting on specific activities as required
Function as a key stakeholder in the management committee structure, being an active participant at the relevant boards and committees as and when required.
- Chair the Training Team meetings
- Member of AWERB committee
- Member of Operational Management Team
- Participate in CRO update meetings
- Attend Directors meetings if required
- Participate in recruitment interviews if required
- Contribute to planning committees (building plans, major grant applications etc)
Review feedback process from all stakeholders to ensure that projects are high quality and effective. This includes:
- Annual review of feedback mechanisms
- Participation in quality reviews where required
- Recommendations for amendments to review process & oversight of implementation
Oversight of risk assessments related to training and research projects, working with the co-ordinators team to ensure that appropriate measures are in place to mitigate and monitor risk.
- Liaison with stakeholders to identify risks for each project
- Oversight of risk management strategy of each project co-ordinator
- Guidance on overcoming issues where required
- Reporting on risk management as required (or oversight of reporting)
Creation and updating of regular reports on activity. This includes:
- Creation and updating business opportunities spreadsheet; discussion with senior team
- Creation of activity reports for training
- Creation of ad hoc reports of activity as required
Planning and projections of training and research activity, including financial projections.
Person specification
Essential
Qualifications
Degree in health-related subject
Certificate of teaching in medical or higher education
Experience
<5 years teaching experience in higher or clinical education environment
Experience of academic administration within Higher Education or equivalent
Demonstrable experience of curriculum development within clinical education
Appropriate experience of quality assurance and quality enhancement within the academic environment
Experience of managing complex research projects and collaborating with a range of contacts from different disciplines
Skills and abilities
Good organisational skills
High level written and oral communication skills
Administrative skills necessary for maintaining learner records, assessment, quality assurance systems and records, curriculum and teaching and learning material
Pedagogic skills for development of effective learners
Effective team player
Excellent ICT skills appropriate to high level education administration
A broad range of skills in social media and other digital promotion
Personal qualities
Energy and enthusiasm for clinical education and the educational environment
Approachable/ personable
Self-initiator
Able to work with a wide range of people, often under pressure
Desirable
MSc or PhD in health-related subject
Member of the Higher Education Academy
Project Management qualification
<10 years teaching experience in surgical education
Experience of managing academic programmes within Higher Education or equivalent
<10 years experience of curriculum design and deliver in surgical education
Demonstrable links with relevant commercial sectors and subject experts
Effective team leader
Demonstrable research and publication in relevant areas
Excellent negotiation skills
Able to inspire others to achieve objectives
