Are you a driven and highly motivated individual who is committed to providing the very highest standards of customer service? We are looking for an experienced multi-skilled full time Hotel Receptionist to join their current reservations team. This is a customer service and administrative position working with a friendly team in a recently upgraded hotel in a beautiful seaside town on the Llyn Peninsula.

As a Hotel Receptionist your duties will be:

Taking reservations and handling general requests made by guests during their stay
Dealing with reservations by phone, e-mail, letter, fax or face-to-face
Checking guests into and out of the hotel, allocating rooms and handing out keys
Dealing with special requests from guests
Covering after hours bar duties
Assisting with Breakfast and Evening Meal service
Answering questions about facilities in the hotel and the surrounding area
Day to day administration duties including sending out brochures, data input, filing, cashiering

We would love to see your CV if you have the following skills and experience:

Previous reception, customer service and administrative experience within the hospitality industry
Confident dealing with the public over the phone and face to face
IT literacy with Microsoft Word, Excel, Outlook and database
Excellent telephone manner, Professional and presentable demeanour
The ability to multitask, prioritise workload and stay calm under pressure
An organised problem-solver with high level of attention to detail
Flexible to work a variety of shifts, including evenings and weekends
This hotel in not on the public transport route so having own transport would be an essential

The working hours are on a rota basis working either a day or an evening shift including weekends and public holidays. With a starting salary of £24,267 per annum.

If this is the role for you, please apply today!

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