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It is the responsibility of the OM to ensure that only suitably trained staff complete any work task. The OM will manage a skills gap/training matrix to ensure that all identified tasks are suitably trained against. The OM is responsible for ensuring that all team members are familiar with risk assessments relevant to their activities/tasks. They will ensure that processes and procedures to eliminate or mitigate risk are strictly managed and adhered to at all times, taking
accountability for the safety of their teams.
The OM will ensure that company standards are adhered to at all times following the S (Safety) Q (Quality) P (People) D (Delivery) C (Cost) model by monitoring and controlling company standards through effective KPI management. The OM will manage personnel performance effectively through the setting and delivering of objectives. They will be fully conversant with the employee review process, following the formal disciplinary process where required.
Through the use of data analysis and Lean tools and methodologies, the OM will strive for a culture of Continuous Improvement, actively looking to reduce or eliminate all types of waste from the business and reduce costs. The OM holds accountability for ensuring that the site is audit ready at all times, managing GMP and product quality. They are able to effectively manage any non-conforming product to ensure that the site does not despatch anything that could lead to a product recall.
Expected attributes:
* To be able to challenge the status quo and offer a different view point.
* Ability to set and delivers stretch targets.
* Able to turn creative ideas into effective solutions.
* Maximise individual and collective wins.
* Be accountable and challenge others to take accountability.
* Clear understanding of English, spoken and written.
* Utilise root cause analysis (RCA) to develop effective and robust long term solutions to problems
* Ability to manage business costs and identify solutions.
* Proven people manager with the ability to develop the team.
* Experience in continuous improvements
