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Survey Agent

MTrec Recruitment
Posted 5 days ago, valid for a month
Location

Boldon Colliery, Tyne and Wear NE35 9PD, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • MTrec Commercial is seeking a Telephone Research Advisor for a temporary role with immediate start following successful interviews.
  • The position offers a salary of £10.50 per hour and requires candidates to have some experience in an office environment, preferably with customer service or call handling.
  • The role involves making warm outbound research calls to professional clients and recording survey results using an easy-to-use software system.
  • The ideal candidate should possess strong communication skills, be able to work at pace, and be comfortable in a friendly team environment.
  • Benefits include a four-day workweek, on-site parking, free beverages, and a relaxed office atmosphere.

Rewards and Benefits on Offer.

  • An immediate job starts, following successful interviews and job trial.
  • A temporary ongoing role.
  • Research based calls, which will be warm and friendly.
  • A highly supportive team environment, with plenty of training and continuous support.
  • On-site Parking
  • 4 days working week
  • Free teas and coffees
  • Close to travel routes and local shopping
  • Relaxed office environment
  • Casual dress
  • Small company

MTrec’s New Career Opportunity.

MTrec Commercial are proudly representing our market leading research organisation client to appoint a Telephone Research Advisor on a temporary assignment as soon as possible. You will be working in a friendly, supportive, and fast-moving environment, where you will be engaging with a range of professional clients to carry out short research surveys. The calls are outbound though, they are research based, where you will be using a very straightforward software system to record your results from the survey. The calls will be enjoyable, very warm, and friendly and very high quality based for their clients.

We would highly recommend this opportunity to anyone who is looking for a fast paced and enjoyable research-based role.

The Job You’ll Do:

  • Working in a friendly team-based environment, you will call a range of professional individuals who have recently completed a training course, further/higher education, or an apprenticeship to complete a short and enjoyable telephone survey.
  • All the call are purely research based, with full training and continuous support provided.
  • You will be using a software system to record your findings. The system is easy to use, with various drop-down menus and multiple-choice fields to choose from.
  • You will need to work at pace and be very accurate with the recording of your information.

About You.

  • You will possess strong communication skills, both spoken and written.
  • Previous experience in an office environment and making/receiving inbound or outbound calls would be ideal, though not essential.
  • You must be able to work at pace and to targets.
  • Happy making warm outbound research calls.
  • Previous customer service experience from any sector would be preferred.
  • You may have also recently left higher education and you are looking for an enjoyable and immediate job role.
  • You will be happy with a temporary assignment, and you are able to start immediately.

Working Hours;

  • Monday to Thursday 09:00 - 19:00.
  • You will be off work, Friday, Saturday, and Sunday.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.