Operational Support Assistant

Your new companyJoin a dynamic and forward-thinking team in Bolton, where your contributions will directly impact the efficiency and success of our operations. We are committed to fostering a collaborative and innovative work environment that values each team member's input and growth.Your new jobAs an Operational Support Assistant, you will play a crucial role in supporting the internal management of our team. Working closely with the Business Unit Director and Deputy Business Unit Director, you will ensure the smooth and profitable running of the business unit. Your responsibilities will include setting up new starters, managing internal people change requests, maintaining internal systems, and using Power BI for internal MI requests. You will also handle diary management, meeting arrangements, expense requests, and oversee the Legacy New Instruction inbox. Additionally, you will prepare client MI reports, ensure accurate internal and external MI, and support various ad-hoc tasks to meet client and internal requirements.What you'll need to succeedTo be successful in this role, you should have a minimum education standard of 5 GCSEs grades 5 or above (or equivalent qualifications/experience). Proficiency in Excel and Office 365 is essential, and prior experience with a Case Management system is desirable. Strong communication skills, both over the phone and in writing, are crucial. You should be able to organise and prioritise tasks effectively, remain calm under pressure, and maintain attention to detail. Self-confidence, good literacy and IT skills, and the ability to work well within a team are also important. Flexibility and a positive attitude towards change will help you thrive in this role.What you'll get in returnIn return, you will receive a competitive salary and the opportunity to work in a supportive and dynamic environment. We offer flexible working hours, with a standard work week of 35 hours, Monday to Friday, from 9 am to 5 pm, including an unpaid hour for lunch. You will be part of a team that values growth, improvement, and collaboration, and you will have the chance to make a significant impact on our operations.If you are ready to take on this exciting challenge and contribute to our success, we would love to hear from you. Apply now to join our team as an Operational Support Assistant in Bolton.

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