- Handling incoming calls and customer enquiries daily while providing an exceptional standard of customer service
- Scheduling technician working for both repair jobs and planned preventative maintenance
- Building and maintaining strong working customer relationships to generate new business and ensure ongoing work
- Processing invoices on time and accurately, ensuring these are approved and within target limits
- Providing reports on completed invoiced work orders
- Problem solving queries as needed by the team
Back to searchYour Company:A highly successful manufacturing business searching for an Interim Customer Services Coordinator, to report into the office located in the Bolton area for a 12-month fixed term contract. This is an industry giant that has successfully manufactured and provided its extensive customer base with a comprehensive range of both permanent and hire based solutions to support their HVAC needs.Covering a period of maternity leave, this role remains crucial to the ongoing success of the business and as such, the incumbent who will fill this role will be handling important customer interactions to ensure they are provided an attentive and seamless service.Your Role and ResponsibilitiesWhile in this position your duties may include but are not limited to:
Customer Services Coordinator
NET Recruit
Posted 17 days ago, valid for 10 days
Bolton, Lancashire BL1 6LU, England
£20,000 - £25,000 per annum
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- Salary: Up to £30,000
- Years of Experience Required: Previous experience in customer service, exposure to manufacturing industry
- 12-month fixed term contract
- Location: Bolton area
- Strong customer service skills, communication skills, organizational abilities, and knowledge of Microsoft Office required