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Role Description Reporting to the HR Business Partners,
the HR Advisor will be responsible for providing a professional HR service across the core sectors of the Group comprising approximately 2,300 employees across the business.
The HR Advisor is required to provide an advisory service that offers consistent and pragmatic solutions in respect of people policy and processes whilst coaching and guiding managers to ensure ER cases are managed efficiently and effectively complying with company and legal requirements.
The HR service is generally provided on a remote basis to our 215 branches via telephone and email but it is anticipated that the HR Advisor will build good working relationships with the field support teams. The HR Advisor will also be required to support our on-site teams within our Head Office, Warehouse and Offsite Departments. The HR Advisor will work closely with the HR Business Partners and the rest of the team in relation to case management and departmental activities and projects. It is anticipated that the HR team will work together to share knowledge and expertise to ensure an effective HR service is provided to the business.
Key Responsibilities - • Responsibility for being the first point of contact for new and existing Employee Relations cases working in partnership with the management teams to bring each case to a suitable business conclusion working within company and legal guidelines
To provide daily support and advice to Line Management, and employees on people related issues through various forms of communication such as the HR helpdesk, phone and email
Coach, advise and guide Line Managers through all HR disciplines, providing appropriate advice and guidance ensuring employment law and best practices are considered to mitigate risk
Responsible for supporting in the delivery of learning across Line Management • Provide administration case management support to Line Managers including drafting invite letters, preparing scripts/guides for meetings and drafting outcome letters
Provide support and cover to HR colleagues in order to maintain an efficient and dedicated HR service • Maintain and edit HR records in electronic personnel files, electronic record keeping processes and on the HR/Payroll system
Assist with preparing People MI reports, including case management registers, training and recruitment statistics • Identify key HR issues to the HR Business Partners, including the reporting of any inconsistent people management of employees and any identified risks with ER cases
Undertake any allocated or ad-hoc HR projects allocated by the HR Business Partners • Issue adhoc letters, whilst ensuring all employee data is gathered and stored on personnel files • Coordinate any redundancy activity and prepare required documentation
Build and maintain effective working relationships with management by providing credible and quality HR advice • Support the implementation and evaluation of HR policies, procedures and written guidance for managers and employees, ensuring any legislation changes are clearly communicated and interpreted within these documents, whilst reflecting on the operational need.
Support with new and existing long term sick cases, working in partnership with the Line Managers and the individuals to ensure all cases are brought to a satisfactory business conclusion in a timely manner. This includes making recommendations, giving advice and supporting with Long Term Sickness meetings • Project Work as required based on business priorities Knowledge, Skills,
Experience and Qualification Required Essential - • At least 2 years’ experience in a similar HR Advisor role • Able to successfully demonstrate evidence of working on a wide range of employment relations cases including but not limited to; o Absence management o Flexible working o Investigations o Disciplinaries • Able to successfully demonstrate evidence of coaching and developing others through effective advice and guidance • Able to provide a proactive and efficient service within a varied and fast paced work environment • Excellent communication skills including both verbal and written with good attention to detail •
Competent in using Microsoft Office including Outlook, Word, Excel and Power point • Excellent planning and organisational skills • Flexible approach to workload • Customer focused - both internal and external Desirable - • At least 3 years generalist HR Experience • Experience in dealing with acquisitions and TUPE would be advantageous • Experience in dealing with redundancies and restructuring would be advantageous • Experience in dealing with Long Term Sickness cases would be advantageous • Ability to interpret and present MI information •
CIPD Level 5 Qualified Supported by: • HR Business Partners • HR Team including HR Administrator, HR Assistant, HR Advisor • Field Support Teams
