- provide all aspects of casework from contact / initial application, assessment, decision, provision of prevention and relief assistance.
- assist vulnerable customers to access and engage in services; offering advice and support on all options; advocating and negotiating on behalf of customers; and
- work closely with other agencies externally and internally to provide options, prevent, and relieve homelessness and to provide for other household needs.
- be required to undertake home visits for some customers to assist with the prevention of homelessness.
- excellent communication and networking skills to build positive relationships and support customers to take ownership in addressing their housing and other needs.
- understanding, knowledge and awareness of housing need, homelessness issues, relevant legal context and associated service provision.
- excellent casework practice and strive for best practice in support of the team and service.
- initiative, be effective in organising, planning, and prioritising and be able to demonstrate a track record of making appropriate decisions and securing positive outcomes with complex casework.
Back to searchHousing Options Officer
The Talent Crowd
Posted 16 hours ago, valid for 17 days
Bolton, Lancashire BL1 6LU, England
£15.24 per hour
Full Time
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Sonic Summary
- The position of Housing Options Officer in Bolton offers a pay rate of £15.24 per hour.
- Candidates should have prior experience in housing options or related fields.
- The role involves providing comprehensive casework, assisting vulnerable customers, and collaborating with various agencies to prevent homelessness.
- Strong communication skills and a solid understanding of housing needs and legal contexts are essential for this position.
- Interested applicants can reach out to Molly Rylance for more details about the role.
