- Provide all aspects of casework from contact / initial application, assessment, decision, provision of prevention and relief assistance.
- Assist vulnerable customers to access and engage in services; offering advice and support on all options; advocating and negotiating on behalf of customers; and
- Work closely with other agencies externally and internally to provide options, prevent, and relieve homelessness and to provide for other household needs.
- Be required to undertake home visits for some customers to assist with the prevention of homelessness.
- Excellent communication and networking skills to build positive relationships and support customers to take ownership in addressing their housing and other needs.
- Understanding, knowledge and awareness of housing need, homelessness issues, relevant legal context and associated service provision.
- Excellent casework practice and strive for best practice in support of the team and service.
- Initiative, be effective in organising, planning, and prioritising and be able to demonstrate a track record of making appropriate decisions and securing positive outcomes with complex casework.
Back to searchHousing Options Officer
The Talent Crowd
Posted 24 days ago, valid for 21 days
Bolton, Lancashire BL1 6LU, England
£15.24 per hour
Full Time
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Sonic Summary
- The Housing Options Officer position in Bolton offers a pay rate of £15.24 per hour.
- The role involves delivering housing options and advice to homeless households and those in housing need, including casework and assessments.
- Candidates must have prior experience in taking homeless presentations and assessments under the Housing Act 1996, as amended by the Homelessness Reduction Act 2017.
- This position requires excellent communication skills and the ability to build relationships with customers and other agencies to prevent and relieve homelessness.
- Successful applicants will be effective in organizing and prioritizing tasks while striving for best practices in casework.
