- provide all aspects of casework from contact / initial application, assessment, decision, provision of prevention and relief assistance.
- assist vulnerable customers to access and engage in services; offering advice and support on all options; advocating and negotiating on behalf of customers; and
- work closely with other agencies externally and internally to provide options, prevent, and relieve homelessness and to provide for other household needs.
- be required to undertake home visits for some customers to assist with the prevention of homelessness.
- excellent communication and networking skills to build positive relationships and support customers to take ownership in addressing their housing and other needs.
- understanding, knowledge and awareness of housing need, homelessness issues, relevant legal context and associated service provision.
- excellent casework practice and strive for best practice in support of the team and service.
- initiative, be effective in organising, planning, and prioritising and be able to demonstrate a track record of making appropriate decisions and securing positive outcomes with complex casework.
Back to searchHousing Options Officer
The Talent Crowd
Posted a day ago, valid for 17 days
Bolton, Lancashire BL1 6LU, England
£15.24 per hour
Full Time
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Sonic Summary
- The position of Housing Options Officer in Bolton offers a pay rate of £15.24 per hour.
- Candidates should have prior experience in housing options or related fields.
- The role involves providing comprehensive casework, assisting vulnerable customers, and collaborating with various agencies to prevent homelessness.
- Strong communication skills and a solid understanding of housing needs and legal contexts are essential for this position.
- Interested applicants can reach out to Molly Rylance for more details about the role.
