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Job Title: Warranty Administrator
Full time - Permanent
Monday-Friday
Salary - £25,750
Bolton
Job Overview: We have an exciting opportunity for an experienced Warranty Administrator to join our dynamic team! This position is well suited to someone already in the motor trade looking to further their career.
Based within the Service department, you will report to the Service Manager and work closely with all areas of Service to achieve the needs and objectives of the business, overseeing all warranty claims and payments.
Responsibilities:
- Manage the warranty function, ensuring claims are processed in the optimum timeframe, meeting both manufacturer and customer standards. Knowledge of the 3 ‘c’s: concern/cause/cure would be an advantage.
- Ensure full accountability and compliance of parts and labour claimed under warranty and professionally manage any campaigns/recalls to minimise customer inconvenience.
- Drive the warranty function forward through development, communication, and implementation of a clear, proactive approach.
- Systems used include: Keyloop (Kerridge), Sagai, RTC, 1 Link, PSA Service Box.
Benefits:
- Competitive basic salary, negotiable for the right candidate, considering working hours and experience, alongside a great bonus package.
- 30 days holiday, including statutory (rising with length of service).
- Company pension.
- Death in service benefit.
- Half day additional holiday for your birthday.
- Length of service recognition and reward.
- Tech scheme and CBS car scheme.
- Birthday and Christmas gifts.
- Substantial discounts on new cars, parts, and servicing for you and your family.
- Training through the Vauxhall Academy.
Requirements:
- Warranty knowledge and experience within a main dealer group is essential.
- Self-motivated with attention to detail.
- Looking for the next career step with a supportive and encouraging family-run private business.
Additional Benefits:
- Company events
- Employee discount
- Life insurance
- Referral programme
