Back to search
Immediate Requirement: 1st Line Service Desk Support Analyst - 3 Months initially
150 - 200 a day inside IR35
Are you an experienced IT professional ready to make an immediate impact in a professional services environment? Join our Internal IT Service Desk team to deliver exceptional 1st Line IT support to end-users.
Your Role:
- Provide first-line support for hardware, software, and network issues.
- Log and resolve incidents, adhering to Service Level Agreements (SLAs).
- Support onboarding/offboarding, including laptop builds with Intune and Autopilot.
- Deliver outstanding customer service, keeping users informed and supported.
- Maintain and update documentation to enhance efficiency.
What You’ll Bring:
- Proven IT support experience in professional services.
- Strong knowledge of Windows OS, M365, and Active Directory.
- Excellent communication and problem-solving skills.
- Familiarity with basic networking and remote desktop tools.
Start immediately and make a difference in a dynamic, fast-paced team. Apply now!
