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Bolton, Lancashire
Ict technician
2nd / 3rd Line Engineer

2nd / 3rd Line Engineer

In Technology Group Limited

Posted a day ago, valid for a day

Bolton, Lancashire BL1 6LU, England

Full Time

Retirement Plan

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Sonic Summary

The position is for a 2nd / 3rd Line Engineer located in Bolton, Manchester, offering a salary range of £32,000 to £36,000 depending on experience.
The ideal candidate will have experience in providing 2nd and 3rd line IT support, handling escalations, and maintaining on-site servers.
Required skills include proficiency with Office 365, Active Directory, cloud technologies like AWS or Azure, and VoIP systems.
The role includes managing client infrastructure and providing advanced troubleshooting for network and system issues.
Benefits include standard holidays, a modern office environment, on-site parking, a Health Shield Programme, and a pension scheme.

Job Title: 2nd / 3rd Line EngineerLocation: Bolton, ManchesterSalary: £32,000 - £36,000 DOE

Our client, a growing IT solutions provider are looking for an experienced MSP Engineer to join their team. Dedicated to delivering exceptional technology and customer service that offer network management, server support, cloud solutions, GDPR and IT support to SME's across the North West.

Day-to-day:

Provide 2nd and 3rd Line IT Support to a range of clients
Handling escalations from 1st line team
Assist in maintaining on-site servers including AD servers
Management and support of VoIP technologies
Provide advanced troubleshooting and resolution for network and system issues.
Manage, configure and maintain client infrastructure, including servers, networks, firewalls

Your experience:

Office 365 & Applications inc SharePoint, Intune, PowerShell
Veeam backups / others
Active Directory / Group Policies
On-prem Servers - Management (AD Servers/remote desktop servers)
Cloud technologies and/or migrations - AWS/Azure
Networks - Routers, Switches, Firewalls
VoIP Systems

Benefits:

Standard holidays, increasing an extra day each year up to a max of 5 days
Modern office, close to motorway links
On-site parking
Health Shield Programme
Pension Scheme

If the role sounds like something you are interested in and you have the required skills, then please apply ASAP for immediate consideration.

Keywords: IT Support Engineer, 2nd Line IT Support, 2nd Line, 3rd Line, 2nd/3rd Line, Technical Support Engineer, IT Technician, Field Engineer, Technical Support Engineer, MSP Engineer, Senior IT Engineer, Senior Support Engineer, Field Engineer

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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