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IT Support Engineer

IT Support Engineer

Premier Group Recruitment

Posted 23 days ago, valid for 11 days

Bolton, Lancashire BL1 6LU, England

£20,000 - £35,000 per annum

Full Time

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Sonic Summary

Job Title: 2nd/3rd Line Service Desk Engineer (Contract)
Location: Greater Manchester, UK
Contract Duration: 3-month initial contract, with potential extension
Salary: Up to £300 depending upon experience
Experience Required: A minimum of 3 years in a similar technical role

Job Title: 2nd/3rd Line Service Desk Engineer (Contract)Location: Greater Manchester, UKContract Duration: 3-month initial contract, with the potential of being extendedStart Date: ImmediateRate: Up to £300 depending upon experienceWe have partnered with an impressive education company based in North England, Greater Manchester.Role OverviewProvide 2nd/3rd-line support services as part of a team of experienced engineers to assist with the company's progression. Investigate a range of technical issues across all areas of the business, providing fixes, escalating where necessary, and assisting the wider IT teams with their investigations.Essential skills would be:

Virtualization skills
Knowledge of user account management and permissions (Active Directory/Microsoft 365/Azure)
Understanding of network technologies
Experience in troubleshooting
Experience with VOIP/Telephony solutions
Proven experience operating in an ITIL framework
A minimum of 3 years’ experience in a similar technical role - within a technical support desk or MSP

Nice to have:

Previous experience within an educational environment.

Certifications:

Relevant IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate are advantageous.

To apply for this role or to find out more information, please email Max Dorney with a copy of your latest CV, availability and day rate expectations - .

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