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Our client is seeking a Credit Hire Claims Handler to join their dedicated team focusing on investigating complex credit hire claims from both tactical and strategic perspectives. This role is based in their Bolton office and is an excellent opportunity to develop your credit hire experience, with the potential to progress to roles within litigated fast-track, fraud or multi-track work.
The role:
- Handle complex and technical investigations on claims, valued at up to £25,000.
- Assist in reducing overall costs for insurer clients while gaining valuable experience in pre-proceedings credit hire matters.
- Manage your own caseload while adhering to established processes and strategies.
- Engage in effective telephone negotiations and decision-making under pressure.
- Maintain clear and professional communication with all stakeholders.
- Build and refine technical knowledge, including litigation preparation, common law principles and cost management strategies.
Essential skills and qualifications:
- Minimum of 5 GCSEs or equivalent; a degree or LPC qualification is preferred.
- Proven experience handling credit hire files, ideally with at least 12 months relevant experience.
- Excellent communication, negotiation and IT skills.
- Strong organizational abilities with the initiative to plan and prioritise workloads.
- Ability to remain calm, make informed decisions and handle sensitive situations tactfully.
Benefits:
- 35-hour work week with 1 day in office policy.
- 20-25 days annual leave (depending on role) with an option to sell or buy additional holiday
- Pension plan
- Life insurance with flexible cover options.
- Online shopping site through our benefits provider offering discounts on hundreds of high street and local brands.
If you are an experienced Credit Hire File Handler and are interested in this Bolton based opportunity, you can contact Nadine Ali at Sacco Mann for more information on , or email your CV to .
