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Insurance claims handler
Customer Service Claims Handler

Customer Service Claims Handler

MPJ Recruitment Ltd

Posted a day ago, valid for 9 days

Bolton, Lancashire BL7 9SF

£24,000 - £28,800 per annum

Full Time

Retirement Plan

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Sonic Summary

The Customer Service Claims Handler position is available in Bolton, offering a salary starting from £22,500 depending on experience.
Candidates should have experience in customer service, preferably in a phone-based role, and experience in claims handling is a plus.
The role involves providing customer service for vehicle collision alerts, managing supplier relations, and ensuring customer satisfaction throughout the claims process.
Benefits include a generous holiday allowance, a contributory pension scheme, and various employee perks such as discounted social activities and a cash bonus for exceptional performance.
The working hours are Monday to Friday from 9 am to 5 pm, and the company supports professional development with industry-relevant qualifications.

Customer Service Claims Handler

From £22,500 DOE

Monday-Friday 9am - 5pm

Bolton

Have you got experience working in customer service on the phones?

Would you like to start a career working within insurance/claims?

MPJ Recruitment are proud to be working with a leading insurance business based in the Bolton area, who are looking to expand their claims team. Therefore, we are on the lookout for experienced customer service individuals or claims handlers with experience working in a similar role with recent or similar experience.

In regard to our client, they are a renowned insurance/claims company who are specialists within motor, property and commercial claims.

Customer Service Claims Handler Job duties:

Provide point of contact customer service for incoming vehicle collision alerts
Assess the fulfilment solutions applicable to the situation
Appoint Suppliers
Invoicing and Credit Control of suppliers
Manage the customers full expectations
Keep Customers and other key stakeholders fully updated
Consistently provide outstanding customer service, ensuring the process is as stress-free as possible for the customer
Investigate complaints

Customer Service Claims Handler benefits:

Generous holiday allowance increasing with length of service.
Birthday day off and half-day off for seasonal shopping.
Holiday sell scheme.
Contributory Pension Scheme
Discounted sports and social activities
Support with industry-relevant qualifications
Free on-site parking
Casual dress code, free allocation of branded clothing.
Breakfast cereal provided.
Cycle to work scheme.
A cash bonus for going above and beyond.
Trained mental health & first-aid staff on-site

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