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Are you an experienced Senior Third Party Claims Handler looking for a new challenge? Would you like to work for a company that offers genuine career prospects? This highly successful company in Bolton is looking to recruit someone looking to develop their career. The role offers a salary of up to 35,000 depending on experience and superb career prospects along with great benefits including holidays that rise to 28 days plus bank holidays over time along with your birthday as an extra day off and a half day for Christmas shopping, support for professional qualifications, free parking, staff rewards and social events
What will you be doing as a Senior Third Party Claims Handler:
You will be managing a portfolio of claims, whilst providing excellent service to policy holders throughout the claim. Emphasis is on proactive claim handling and delivering an excellent customer service experience. Duties will include:
Providing point of contact for any incoming broker query or complaints and ensuring these are actioned as appropriate
Ensuring timely allocation of tasks within department, company and FCA guidelines.
Managing the policyholders full expectations
Keeping Brokers and Policyholders fully updated throughout the claim
Managing complaints with confidence with minimum assistance from team leader and manager
Coaching and mentoring staff providing the relevant training as part of that role
Providing support and advice to junior staff daily
Monitoring the departments workload, prioritising junior staff tasks and ensuring no backlog develops
Assisting with team/department reports and audits in absence of more Senior Claim Handlers
We would LOVE to hear from you if you have the following skills and experience:
Strong previous experience in a similar Senior Claims Handler role with handling 3rd party claims
The proven ability to train and mentor junior staff
Either hold a CII Certificate or willing to work towards this
Dip CII would be advantageous but not essential
Confident negotiate with the ability to influence outcomes
Strong customer care skills with active listening skills
General skills in Word, Excel and Outlook
What will you get in return for your work as a Senior Third Party Claims Handler?
A salary of 26,000 to 35,000, depending on experience
21 days holiday plus bank holidays, rising over time to 28 days plus bank holidays
Your birthday as an extra days holiday along with a half day for seasonal shopping
The ability to sell holidays
Healthcare cashback plan
A 35 hour working week
Free parking
Pension scheme
Discounted sports and social activities
Support for industry-relevant qualifications
Casual dress code, free allocation of branded clothing
Breakfast provided
Cycle to work scheme
A cash bonus for going above and beyond
To apply
If this sounds like a Senior Third Party Claims Handler role you would love, please email your CV today
We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful and your details will not be held. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
